Vodacom released its results this May 14th for the 2017/2018 financial year. The South-African mobile operator, owned by Vodafone, has raised its net income by 18,6% and the number of customers has increased by 7 million, now exceeding 103 million. The acquisition of 34.9% stake in the Kenyan Safaricom, which manages the currency M-Pesa (another Papersoft client) has had its contribution for the great results presented by Vodacom.
The Vodacom and M-Pesa agents use Papersoft mobile capture solution to simplify the SIM Card registration process, decreasing the registration time from 1 day to less than 5 minutes with back-oﬃce validation included. Our product is designed to register and identify customers, through ID checks using biometric capabilities, document capture and validation, remaining KYC compliant. At the same time, our mobile solution is also used for agency banking services contributing to promote financial inclusion among the underserved population of emerging markets.
Regarding the Democratic Republic of Congo, the number of mobile subscribers increased from 10.4 million in 2017 to 11.8 million in 2018. That’s over a million! The number of consumers have already increased: from 3.7 million in 2017 to 4.8 million in 2018. Same happened with the use of M-Pesa mobile money increasing from 1.4 million people to 1.9 million.
According to ARPTC (Regulatory Authority of the Post and Telecommunication of Congo), Vodacom is now leader with a market share of 33%, ahead of Orange (30%), Airtel (23%) and Africell (13%). On the last May 11th, Vodacom launched the first 4G network of Congo.