Digitize the end-to-end process of account opening, get rid of all the paper work and reduce the costs of manual validation.
Managing a Mobile Money Agent Network
Managing a Mobile
Money Agent Network
Mobile money has become the leading payment platform in Africa, contributing to include underbanked consumers into formal financial services.
However, the process of opening a mobile money account, deposit and withdraw money or even make payments can be a challenge due to Know Your Customer (KYC) requirements and operational inefficiencies in agent networks.
Our platform is designed for mobile money providers that aim to build and manage a sustainable agent network, offering the right tools to help agents on the field improve the customer experience, streamline the KYC process and mitigate the risk of fraud.
Open a Mobile Money Account and easily manage the Agent Network
Papersoft platform allows agents to open a mobile money account and easily manage reconciliation and agent commissions on transactions.
Our solution registers customer data and immediately validates compliance and regulatory rules, eliminating errors of completion and back-office tasks, by collecting clients’ photo and evidences such as the ID card and the digital signature to create a service contract. The additional information is sent via SMS to the customer with the confirmation of the record submission, the account number, and the associated customer care data.