AUTOMATED ACCOUNT OPENING
Digitize the end-to-end process of account opening, get rid of all the paper work and reduce the costs of manual validation.
Mobile Money for
Agent Networks
Agent Networks
In developing countries, companies use agent’s networks as Alternative Delivery Channels – ADCs to reach underserved customers.
Mobile Money for
Agent Networks
Agent Networks
Mobile Money
for Agent Networks
for Agent Networks
In developing countries, companies use agent’s networks as
Alternative Delivery Channels – ADCs to reach underserved customers.
Managing a Mobile Money Agent Network
Managing a Mobile
Money Agent Network
Mobile money has become the leading payment platform in Africa, contributing to include underbanked consumers into formal financial services.
However, the process of opening a mobile money account, deposit and withdraw money or even make payments can be a challenge due to Know Your Customer (KYC) requirements and operational inefficiencies in agent networks.
Our platform is designed for mobile money providers that aim to build and manage a sustainable agent network, offering the right tools to help agents on the field improve the customer experience, streamline the KYC process and mitigate the risk of fraud.
Open a Mobile Money Account and easily manage the Agent Network
Papersoft platform allows agents to open a mobile money account and easily manage reconciliation and agent commissions on transactions.
Our solution registers customer data and immediately validates compliance and regulatory rules, eliminating errors of completion and back-office tasks, by collecting clients’ photo and evidences such as the ID card and the digital signature to create a service contract. The additional information is sent via SMS to the customer with the confirmation of the record submission, the account number, and the associated customer care data.
The end-to-end process takes less than 3 minutes.
How to improve the Mobile Money Agent Network?
TRANSACTION MONITORING
Save all the transaction records from your clients, guaranteeing their automatic reconciliation in a compliant manner. This way, there are no inconsistencies between the agents´ commissions.
TECHNOLOGY BUILT FOR EMERGING MARKETS
Our app works on basic smartphones and allows agents to work anywhere even in areas without connectivity. Validate all information offline with business context alerting issues.
ENSURE KYC COMPLIANCE
Our solution includes OCR, anti-fraud document or record checks, e-signature and biometric capabilities that guarantee that you only onboard real customers.
STRENGTHEN YOUR AGENT NETWORK
With powerful analytics tools to monitor the four main operational functions of your agent network – onboarding, training, liquidity management, and monitoring – you’ll be able to build a strong and reliable agent network.
SEAMLESS CUSTOMER EXPERIENCE
Transform the information-intensive journey of opening a mobile money account in agent’s outlets into an effortless process ensuring an aligned customer experience across all channels, with a fast and secure solution to onboard new clients in less than one minute.
Let’s Talk