A tech-driven agency channel reduce costs on reaching
new customer segments with secure digital processes.
A tech-driven agency channel reduce costs on reaching
new customer segments with secure digital processes.
Financial Institutions can build a sustainable and data-driven alternative channel while activating new bank accounts in real-time
Financial Institutions can build a sustainable and data-driven alternative channel while activating new bank accounts in real-time
What is Agency Banking?
Cost-efficient and Secure
This branchless banking model became very popular specially in Africa and the Midle-east. Agency Banking allows banks to cut on operational and brick-and-mortar costs and at the same time to reach new customers in distant and rural areas. The agents represent an alternative delivery channel (ADC) and they assist the customer onboarding process, ensuring the compliance norms of KYC with biometrics.
Automated processes for faster sales
Mobile technology enables the success of the agency banking model. Without digital solutions agency channels struggle with bank processes in the field due to a large number of paper forms, manual compliance checks, lack of network access, and limited functionality.
With a platform like Papersoft’s, banks can provide a paperless customer journey, digitize the document capture process, automate KYC checks and compliance and quickly onboard new customers.
A real-time overview of the Agency Channel operations improves the decision-making of managers
A real-time overview of the Agency Channel operations improves the decision-making of managers
Manage a secure Agent Network
Analyze Data and control the operations
Papersoft’s solution upgrades the agency channel’s processes and quality, with greater data insights about the entire operation. Access to dashboards where you can monitor key metrics on overall network performance. Ensure that your tech-driven and trained agent network is ready to onboard new customers and provide them with a simple experience.
Why use an
Agency Banking Strategy?
Capture and validate your customers’ documents without having to fill in any paper forms. Our solution includes OCR, anti-fraud document or record checks, e-signature and biometric capabilities that ensure the registration matches the real customer identity.
Transform the information-intensive journey of opening an account in agent’s outlets into an effortless process ensuring a great customer experience, with a fast and secure solution to onboard and manage clients.
Our app works on basic smartphones and allows agents to work anywhere even in areas without connectivity. Validate all information offline with business context alerting issues.
Papersoft’s platform allows managing a sustainable agent network, upgrading the agent onboarding processes and quality of new agents with greater data insights about the entire operation.
Receive real-time liquidity overviews, including cash under management and paid commissions through better control at field level. This way, your agents will be better equipped to deal with cash shortage by planning their rebalancing times. Increase collected deposit reducing the risk of dormant accounts.
Digitize and automate your document workflow, leaving behind the paper-anchored process, eliminating all the constraints and errors of manual validation. Reduce registration times and activate accounts only after validating all KYC requirements.
Let’s Talk