Improvement thinking

Papersoft eBooks

Keep up to date with the most recent Papersoft eBooks and understand what’s happening, know what’s working, and take actions faster.

True Digital Transformation requires more than just digitizing Back End processes.

In this E-book we will discuss the importance of a well-structured onboarding process to leverage the potential of agents as an Alternative Delivery Channel – ADC.

Easy wins, lessons learned and critical recommendations to leverage your data for decision-making.

Learn how data capture is the gateway for inbound and outbound content and the starting line where digital transformation initiatives begin.

Get answers to the main issues regarding Customer Onboarding: Identify and Know-Your-Customer while guaranteeing top level compliance.

In which stage of the digital transformation are you? Download the Papersoft/IDC eBook and discover what you need to evolve.

Learn everything you need to successfully evaluate and implement a Shared Services approach in your organization.

Targeted to Large Service Providers with complex and high-valued offerings, this eBook aims to help you move beyond having data to being data-driven.

Learn how to put an effective mobile strategy in place to take advantage of the 24/7 connected business world: accelerate customer onboarding and boost process efficiency, among others.

See how paper-free is improving productivity, accessibility and compliance, the progress you’ve made and how your organization compares to others.