Improvement thinking

Papersoft eBooks

Keep up to date with the most recent Papersoft eBooks and understand what’s happening, know what’s working, and take actions faster.

In this E-book we will discuss the importance of a well-structured onboarding process to leverage the potential of agents as an Alternative Delivery Channel – ADC.

Easy wins, lessons learned and critical recommendations to leverage your data for decision-making.

Learn how data capture is the gateway for inbound and outbound content and the starting line where digital transformation initiatives begin.

Get answers to the main issues regarding Customer Onboarding: Identify and Know-Your-Customer while guaranteeing top level compliance.

In which stage of the digital transformation are you? Download the Papersoft/IDC eBook and discover what you need to evolve.

Learn everything you need to successfully evaluate and implement a Shared Services approach in your organization.

Targeted to Large Service Providers with complex and high-valued offerings, this eBook aims to help you move beyond having data to being data-driven.

Learn how to put an effective mobile strategy in place to take advantage of the 24/7 connected business world: accelerate customer onboarding and boost process efficiency, among others.

See how paper-free is improving productivity, accessibility and compliance, the progress you’ve made and how your organization compares to others.