Postpaid KYC
Registration
Registration
PAPERLESS PROCESS
Digitize the end-to-end process of postpaid registration, get rid of all the paper work and reduce the costs of manual validation.
Postpaid KYC
Registration
Registration
Postpaid Contracts are an alternative to monetize prepaid customers and add value to corporate clients
Postpaid Contracts are an alternative to monetize prepaid customers and add value to corporate clients
The prepaid model – one of the main drivers for the high mobile penetration in Africa.
In a saturated market, where margins are increasingly low, operators need to find new ways to engage and grow their subscribers’ base. Postpaid contracts are becoming an alternative to monetize prepaid customers and add value to corporate customers but this approach has several challenges.
Our solution addresses these concerns by providing the necessary tools to automate a postpaid service contract, mitigate business risk, and detect fraud while offering a great customer experience.
Grow Postpaid Subscribers with an Easy & Compliant Credit Workflow
Grow Postpaid Subscribers with an Easy & Compliant Credit Workflow
REDUCE DROP-OFF RATES
Configure business workflow rules, connect all the departments (legal, credit risk, sales) complying with the business procedures and guaranteeing a quick credit approval.
AUTOMATED POSTPAID APPLICATION
We automate your subscriber’s postpaid application by connecting the existing systems and processes to your front office. This is an easy way to request and capture more customer information allowing you to focus on assessing your subscriber’s credit score.
ENSURE KYC COMPLIANCE
Our solution includes OCR anti-fraud document or record checks, e-signature and biometric capabilities to ensure that the onboarding matches the real customer identity.
SEAMLESS CUSTOMER EXPERIENCE
Transform the information-intensive journey of subscribing a postpaid contract into an effortless experience with a fast and secure solution to onboard new clients.
How to provide an Easy Postpaid KYC Registration?
How to provide an Easy Postpaid KYC Registration?
Papersoft’s platform allows agents to generate postpaid contracts in half of the time by automating all the postpaid contract application and registration process.
The app runs on low specs tablets, or in other mobile equipment and integrates with existing core systems, making it possible to generate postpaid contracts on the go. First, the agent scans the ICCID barcode allowing the customer to choose which number she prefers from a golden numbers list. After registering the new customer data in the back office and validating all the regulatory and business checks, the new application is automatically distributed to the adequate departments for approval, verification and credit scoring. After final approval, a contract is automatically generated, the customer signature is collected in-store and the service is activated.
Even before the customer leaves the agent outlet or store, the in-built commission manager feature notifies the agent of pending commissions, all the customer info is updated on existing CRM systems and a welcome SMS is sent to the customer´s new contract.
Industry Quote
“MNOs across the world are suffering from uncertainty in the prepaid model while their customers are suffering from the uncertainty of access. The focus needs to shift to changing this model, offering credit and graduating these individuals into ‘virtual postpaid’ users to drive better engagement, reduce churn and to benefit from more predictable revenues, without missing out on the higher margins that come with prepaid users. By offering customers the opportunity to build their own financial identity and access to more reliable communications, MNOs gain a significant competitive advantage over local rivals.”
Developing Countries
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