Financial Inclusion Journey - Agents as enablers of economic empowerment of low-income populations

According to The World Bank, financial inclusion means that individuals and businesses have access to useful and affordable financial products and services that meet their needs (transactions, payments, savings, credit, and insurance)…
How to mitigate Agent Recruitment and Onboarding risks from the early start?

How to mitigate Agent Recruitment and Onboarding risks from the early start?

In the last decade, financial services have been through an innovation cycle aiming to serve the unbanked populations in emerging markets. Although there are still many challenges to enter the financial ecosystem, low-income individuals,…
Digital Ecosystems in Africa pt2

Digital Ecosystems in Africa (pt2)

This article is divided into two parts. Read part 1 In my previous article, I have introduced the concept of digital ecosystems or GAFA/BAT and how they can deeply change the financial services landscape in Africa. Their entry into…
AfricaCOM 2018

Papersoft at AfricaCom - the digital heartbeat of Africa!

Known as the place to shape Africa’s digital future where brilliant ideas are born and game-changing deals are done, AfricaCom - the world's largest African tech festival - will take place between 13-15 November in Cape Town, South…

ID4Africa - Legal Identity for all in Africa!

Empowering individuals to claim their rights and to benefit from the fruits of development is the main goal of ID4Africa - an event conceived to give a sustainable voice focused on identity management topics that are relevant to the African…

Papersoft & Integrated Biometrics @ New Age Banking Summit - an unforgettable partnership

Staying relevant in the changing financial landscape and being among the top 20 economies are Nigeria’s main goals. In fact, Nigeria’s digital banking ecosystem is expected to transform the country into Africa’s fintech hub.September…

How to turn your agent network 100% digital?

In developing countries, companies use agent’s networks as an alternative delivery channel to reach underserved customers. The issues behind these large field teams are their daily management and the paper-based processes.  The most…
Digital Ecosystems in Africa pt1

Digital Ecosystems in Africa (pt1)

Digital Ecosystems, tech giants, GAFA/BATX, super-platforms are all common names to refer to the new breed of corporations arising in the US and China.

Technology as an enabler and accelerator to support the agent journey

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The role of the agents is crucial since their successful recruitment, customer onboarding process and network management by agent managers contributes to economic empowerment. The goal is to connect the underserved and unbanked population to…