On-going expenses, lack of experience dealing with large volumes of documents, and limited and expensive resources for data verification/validation, still bring imperfection to the dream of a paperless office.
Document scanners now have advanced image-processing capabilities. You can get one for a reasonable price, but it can jam, it needs cleaning, rollers need to be replaced…. in the end, you have an undesirable piece of equipment that locks down a full-time operator, which is an on-going expense.
But that’s just where the challenges begin… next, images have to be grouped into documents, documents need to be identified and any relevant data extracted, both for storage indexing and possibly for integrating a line-of-business application. And we haven’t spoken about the hard document pre-scanning tasks! Are you sure you don’t need Business Process Outsourcing Services on document management?