To keep up with the competition and get away from the Stone Age, businesses need a unified digital infrastructure that gives them a global view of all information, starting from the first point of access, anytime and from any device.
The traditional view of a one-size-fits-all must be abandoned and the single and not connected repository ECM solution must be purged in favor of a new digital infrastructure. This will be possible by using intelligent metadata that will support multiple repositories and grant access to information regardless of its source. The way forward is a shift towards simple scalable services and applications that offer a user experience, mirroring the ease of technology used in our consumer lives.
Integration is the priority and success will only be possible if ultimately you implement a business service oriented infrastructure that seamlessly connects content with data-driven line of business systems. A complete content services strategy focuses on the following four principles:
- Regulatory compliance and risk management.
- Cost and process efficiencies.
- Business knowledge management and distribution.
- Innovation and new ways of working.
How to build off a digital infrastructure? Start at the entry point
The explosion of enterprise information isn’t letting up, and it is a business imperative to find information opportunity in information chaos. Despite overtures toward digital transformation, paper reluctantly continues at the gates of organizations and remains a dominant mode in the enterprise. How do we then prevent and defend against an invasion of paper-based content?
One possible solution: modern capture.
Modern capture is managing critical processes and documents from the beginning of the document lifecycle—whether converting physical content or acting on digitally born data— increasing the productivity of operational teams, ensuring information quality, and reducing the monetary, human resource, and time frame and associated costs related to capturing.
However, organizations are not only expected to capture information for storage and record management, but to capture data assets with the express purpose of leveraging it for business value, to be routed across automated workflows, and delivered to the right departments and people at any time and on any device.
Profoundly changing requirements on data capture
Capture requirements have evolved beyond document scan, image creation, meta-data association, and digital storage in a centralized repository or back-end system. In equal measure, the pain points associated with in-house capture implementations are growing more prohibitive. On-premises capture systems are weighed down by high start-up cost, expensive labor and training requirements, a need for dedicated real-estate for scanning operations, and fluctuations in the workload of on-premises scanning technology. These pain points are taxing on organizations hosting internal capture.
In addition, the rise of automation has provided an advantage to businesses that integrate capture with critical workflows and the existing ecosystem in order to achieve benefits from process efficiencies like better security and compliance. Many legacy scanning deployments lack seamless integration with other systems, interoperability, and are not natively connected to advanced automation or workflows.
The rise of Data Capture as a Service
The capture solution delivered as a service model, leveraging the power of the cloud, provides a plausible solution to the traditional pain points of on-premises capture efforts. Capture as a service offers numerous time and cost‐saving advantages over on-premises document management and capture solutions while providing greater adaptability to evolve, scale, and refine the system as needs change.
Capture as a service helps departments, revenue centres, and people work more effectively, more profitably, more precisely, and more securely by offloading to a third-party. Decoupled from on-premises limitations, a capture as a service model intelligently surfaces information to the right hands, at the right time, and at the right location regardless of device, resulting in the following key benefits:
- Improved accuracy.
- Shorter cycle time and audit control capability.
- Increased automation.
- Reduced data entry, freeing up human capital to more value-added tasks
- Quicker time to live.
- User-friendly access to mobile devices.
- Advanced case management.
- Invoice processing to provide faster, more reliable financial information.
- Improved compliance and mitigated risk for security breach, litigation, or legal forfeitures.
- Resistance to volume fluctuations.
- Lessened paper handling.
We have the experience, the tools, the infrastructure and the knowledge to freeing you up from the stone age and embracing digital transformation. Let’s talk? We will be glad to help you succeed.
– Position the data capture system “right at the door”, defending offices from paper, and ensuring the quickest and cleanest possible conversion to digital.
– Consider alternative product models such as Papersoft’s capture as a service to best serve your unique business requirements.
– Subscribe to our blog to receive valuable insights about paper-free processes.
– Ask for a personalized assessment and let us demonstrate the feasibility of our process dematerialisation concept.
– Download our ebook “Paper at the gates: Driving digital revolution with modern capture” and learn how data capture is the gateway for inbound and outbound content and the starting line where digital transformation initiatives begin.